Trusted. Reliable. Flexible.

Outsourced call-center services that tailor their work around your company values and needs without sacrificing quality. Our call center infrastructure was built by Canadian Computer Network Engineers and all our projects are developed and managed by a dedicated team of professional Canadian Managers.

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Cost Advantages

Outsourcing companies usually offer lower costs due to their knowledge specialization and cost economies. By outsourcing departments, you can get the job done at a lower cost, as well as saving on infrastructure, benefits, insurance, and technology costs.

Freedom

Reducing your responsibilities will decrease your stress and increase your free time. This will allow you to focus your energy on the core of your business and increase productivity in your other departments. Some times all you need is a little bit of relaxation and free time, in order to come back with a clear and focused mind.

Increased Efficiency

Outsourcing companies are filled with experts who have a great deal of experience and valuable knowledge in the field. The years of accumulated know-how will be transferred onto your organization.

Call 1-877-489-2135 to talk to an outsourcing expert.

OUR SERVICES

Lead Generation

Don’t waste your time cold calling. Expand your clientele and revenues by generating qualified leads through our specialized lead generating experts. Our agents are highly motivated and posses developed sales techniques acquired through years of experience.

Customer Service

Help insure customer satisfaction and improve your products by outsourcing your customer service help line through us. We offer high quality call center agents 24 hours/day at a competitive price. Our inbound agents are highly skilled in communication, product assistance, and customer satisfaction.

Virtual Receptionist

Organize your busy schedule and save precious time by delegating your tasks to one of our virtual assistants. Our receptionists will answer your calls, organize your daily schedule, write up your memos, and help you with your paper work.

OUR ADVANTAGE

Modern Software and Technologies

Our team is passionate about innovation and stay up to date on all of the most advanced softwares, features, and technologies.

Strong Infrastructure

Our entire infrastructure was built by top Canadian Network Engineers and have 24/7 on-site support. We have fiber optic cables leading straight to Canada, making the calls crystal clear with no latency.

Quality

The combination of a strong infrastructure, excellent agents, and Canadian management, makes our calls unbeatable quality vs. any other offshore competitors.

Canadian Management

Our teams are trained and managed by Canadian staff which transfer cultural values and methodologies.

Redundancy

All our centers have multiple internet and energy sources, assuring that our infrastructure and staff are always up.

Flexible

Open 24hrs a day, 365 days a week, and with abundant space – our solution is flexible and scalable.

Personalized Analytics

Create market research and gather analytics to improve your strategic decision making.

Excellent Agents

We only hire experienced top university graduates who have excellent English communication skills.

THE PROCESS

CONTACT US AND LET'S GET STARTED

Contact us and schedule your free initial consultation. An outsourcing consultant will sit down with you and review your strategy to attain your goals.

MEET YOUR TEAM

Once your goals are clear and you’re ready to move forward, you’ll get to meet your new staff. Don’t worry about any of the technical equipment, we’ve got that covered!

TRAINING

With your assistance, we will integrate the required software and train your new team members.

BEAT YOUR COMPETITORS

You now have an excellent offshore team that has access to a Canadian built infrastructure with high redundancy, crystal clear call quality, and top of the line technology, at a fraction of what your competitors are paying.

Outsourcing Believers

"If you deprive yourself of outsourcing, and your competitor does not; you are putting yourself out of business."Lee Kuan Yew
Lee Kuan YewPrime Minister of Singapore
"The other part of outsourcing is this: it simply says where the work can be done outside better than it can be done inside, then we should do it."Alphonso Jackson
Alphonso JacksonFormer United States Secretary of Housing and Urban Development